Eq99's Terms and Conditions —
Your Rights & Responsibilities

By accessing or using the eq99 platform (https://eq99.win), you confirm that you have fully read, understood, and agreed to these Terms and Conditions. If you do not agree with any of these terms, please refrain from using eq99.

These Terms and Conditions form a legally binding agreement between eq99 and you. This agreement is governed by applicable laws of Bangladesh. eq99 reserves the right to update these terms at any time, and users will be notified of any significant changes.

To register on eq99, you must provide accurate and complete personal information. Accounts created with false information may be closed at any time and any funds in such accounts may be forfeited.

• Each individual is allowed only One Account can be created.
• The name, date of birth, and mobile number provided during account creation must be verifiable.
• KYC (Know Your Customer) verification is mandatory before withdrawals — a copy of your national ID or passport must be submitted.
• You are responsible for keeping your account password confidential. Sharing your password with anyone is strictly prohibited.
• If any suspicious activity is detected, eq99 reserves the right to immediately suspend or permanently close the account.

Deposits on eq99 can be made via Mobile Banking, Nagad, Rocket, and other approved payment methods. All deposits are processed in Bangladesh Taka (BDT).

Deposited funds may only be used for games and betting on eq99. Depositing on behalf of a third party or transferring funds to another user's account is strictly prohibited.

Certain conditions must be met before withdrawing winnings from eq99. Withdrawals are typically processed within 1–24 hours.

• KYC verification must be completed before making a withdrawal.
• The payment method used for withdrawals must match the method used for deposits.
• Minimum withdrawal amount is BDT 500.
• Bonus funds cannot be withdrawn directly — withdrawals are only available after wagering requirements have been met.
• Unusual or suspicious withdrawal requests may be held for verification.

All bonus offers on eq99 are subject to specific terms and conditions. Please read the applicable terms carefully before claiming any bonus.

• Welcome Bonus: Up to 100% bonus on your first deposit — maximum BDT 5,000. Wagering requirement: 20x (you must wager 20 times the bonus amount).
• Reload Bonus: For selected members each week — separate terms apply.
• Cashback: Cashback calculated at a set rate on weekly net losses — no wagering requirements.
• Referral Bonus: Refer a friend and earn a reward when they make a qualifying deposit.

Eq99 reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

All games on eq99 are governed by designated rules. Each game has its own set of rules, accessible within the game interface.

• If a game is interrupted due to a technical error, eq99 reserves the right to void that bet.
• Game results are always determined by server logs, not client-side display.
• If a bet is not confirmed due to network issues, it will be voided and the amount will be refunded.
• Sports Betting results are determined by the official announcement of the relevant sports authority.
• The dealer's decision is final in Live Casino games.

The following activities are strictly prohibited on eq99. Any account found engaging in them will be permanently suspended:

Eq99 reserves the right to report any suspicious activity to the relevant authorities.

You may request to close your eq99 account at any time. Please ensure all pending bets are settled and any remaining funds are withdrawn before submitting your request.

• Eq99 may close an account without notice in the event of a terms violation.
• Valid funds in a closed account will be returned after verification.
• Funds obtained through bonuses or fraudulent activity will not be refunded.
• Inactive accounts (over 12 months) may be closed after applicable fees are deducted.

Eq99 believes gaming should be a source of entertainment, not addiction. That is why responsible gaming is our top priority.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Gaming Break: You can exclude yourself from the platform for a set period of time.
• Self-Exclusion: Contact support for extended breaks.
• Reality Check: Regular notifications will keep you aware of your gaming time.

To learn more about responsible gaming, please visit our Responsible Gaming View page.

Eq99 is committed to protecting your personal information. We only collect data necessary for platform operations and never sell it to third parties. For more details, please refer to our Privacy Policy Read.

Information may be disclosed when required by legal obligations, such as requests from tax authorities or law enforcement agencies.

While eq99 strives to ensure uninterrupted service, we are not liable for issues arising from the following:

• Internet disconnection or network issues.
• Delays or errors from third-party payment providers.
• Unexpected technical issues or server downtime.
• Issues with the user's own device or browser.

Eq99's total liability shall in no circumstances exceed the account balance at the time of the relevant incident.

Eq99 reserves the right to update these Terms and Conditions at any time. For significant changes, you will be notified via your registered email or through a notice on the platform.

Continued use of eq99 after updated terms are published will be considered acceptance of the new terms. We recommend visiting this page regularly.